Competent authority Authority
Service driver (m/f)
German: Servicefahrer/in

Fields of work

Service drivers work for companies which provide services to customers such as maintaining or servicing equipment, expansion of warehouse stocks, replacement of products or the sale of goods, and which deliver and collect goods in relation to such activities. They are particularly likely to find employment in the fields of textile rental, work clothing, hygiene services, food product supply and technical services, vending machine operation services and courier, express delivery and postal services.

Professional experience

  • Provide product-related services on site Inform and advise customers
  • Offer goods and services
  • Consolidate goods for delivery in accordance with orders
  • Deliver and collect goods Identify damage and initiate any necessary measures, receive customer requests and complaints and conduct conversations in a manner appropriate to the situation
  • Drive on public roads in a safe, efficient and environmentally sensitive manner
  • Plan routes according to traffic geography and economic criteria and time specifications, ensure that vehicles and equipment are functioning correctly
  • Load vehicle according to sequence of deliveries and nature of goods
  • Check accompanying documentation and secure load
  • Accept payments
  • Perform follow-up tasks after trips and issue invoices
  • Accord due consideration to general legal conditions
  • Use information and communications systems